245D Basic Services

Navigating Your Journey

Your Choice. Your Control.

245D Basic Unlicensed Services

245D Basic Services

Navigating Your Journey




245D Basic Licensed Services

245D Basic Licensed Services

245D Basic Licensed ServicesOur 245D program is a licensed Home and Community Based Program through the Minnesota Department of Human Services, providing a Basic Level of assistance, supervision, and care that is necessary to ensure the health and safety of the person served.

Individuals and their families will have the opportunity to create a customized person-centered plan and exercise decision-making skills – giving them choice, control, increasing independence, and reaching personal goals.

The person receiving services and the guardian work together to identify what is important to and for the individual which includes a selection of qualified workers such as family members, friends, co-workers, and neighbors.

Why Choose an Agency with Choice, Self-Directed 245D Program with A New Direction:

  • Personalized Care – A New Direction is passionate about truly focusing on the person's preferences, daily needs, and community inclusion
  • Self-Directed Philosophy – Clients get to choose their support workers, including trusted family and friends
  • All-Inclusive – A New Direction provides one contact for all the participants, case manager, and staff needs
  • Highest Standards – A New Direction has not received any citations or violations under their 245D Basic License.
  • Vested Designated Manager – Sara T is personally vested and leads with professionalism, compassion, and integrity.

The 245D program offers services that include:

  • Individualized Home Supports without training
  • Respite (In-Home & Out Of Home)
  • Homemaker Services
  • Individual Community Living Support

Participant Portal

Participants & Managing Parties

Access all required documents to start and manage your services.

Employee Portal


Access all required documents to start and manage your employment, and log in to submit e-timesheets.