MN NetStudy 2.0
Instructions and FAQ
245D Basic Licensed Services
Minnesota NetStudy 2.0 Background Check
The state of Minnesota requires that all employees under the 245D program are required to complete a state run background check and fingerprinting before working. This page is meant to be a guide and resource for information regarding the background check.
You will have received an email from A New Direction with the next steps to complete your background check. In this email you will find 2 steps that must get completed before the due date:
Step 1: Complete your Consent and Disclosure form
You will receive an email from the MN Department of Human Services (DHS) called "ACTION REQUIRED- Your background study request has been submitted - NETStudy2"
The email will look like this:
You will copy the application number and open the link. The link will open the DHS website to this page:
Put in your application number, last name, date of birth, and press "start disclosure"
Continue through the disclosure as instructed.
Step 2: Complete your finger printing
The state conducts it's fingerprinting through IdentoGo. You will receive an email from them called "IdentoGO Service Confirmation - MN DHS Background Study" The email will look like this:
Follow the highlighted link to set up your appointment at the most convenient location for you.
Important: its better to schedule your fingerprinting as soon as possible to avoid accidentally missing your fingerprinting deadline.
Frequently Asked Questions
When the state of MN is issues a background check, that process is called NetStudy 2.0.
Yes. You can schedule the appointment using the link at the bottom of the email you received called "IdentoGO Service Confirmation - MN DHS Background Study"
If you are having trouble scheduling your appointment online, you can call 844-556-8505 to schedule it over the phone.
In the event that an applicant misses their deadline to complete either or both of the fingerprinting or consent and disclosure, the state automatically cancels the background check. To issue a new background check, the applicant would be responsible for paying the processing fees associated.
You may receive an email from MN DHS about creating an applicant account. You DO NOT need an account to complete your background check. The account is only if you wish to see your clearance letter or pursue an appeal in the case of disqualification.
You will want to bring the following items to your fingerprinting appointment:
- Your ID's that you selected when making your appointment.
- Your payment code found in the email we sent to you called "Important Next Steps for Your Background Check"
Tip: Plan on arriving 15-20 minutes early to make sure you do not miss your appointment time. Your IdentoGO location may be found inside a different business.
If an applicant has had qualifying fingerprints that have been taken recently enough, MN DHS will use those fingerprints. However, we understand that some applicants will still have to complete fingerprinting even if they have been recently fingerprinted. If the state determines that fingerprinting is required, then they must be completed by the due date regardless of past fingerprinting.
You can schedule your appointment over the phone directly with IdentoGO by calling 844-556-8505.
While the account is not necessary to complete your background check, if you are struggling to set up you account, you can call the NetStudy division at 651-431-6620 to resolve those issues.